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Thank you for choosing one of our Small Business Success Webinar Series online webinars. We would like to recommend that you to first take the “Webinar Series Introduction – Marketplace Perspectives” webinar if you have not already done so. By taking it first and only once, it provides marketplace insight and consumer perspective for this and our other webinars. If you have taken the marketplace perspective webinar proceed by downloading the forms package for this webinar and then clicking on the webinar link to begin your webinar experience. Good luck and we hope that the material in the webinar and the documentation will benefit you in your business and that you will contact Dayton SCORE for further support.
Webinar duration: 24 minutes
Targeted audience: This introductory webinar should be taken by everyone before they select an additional webinar program.
Webinar description: This introductory webinar provides current marketplace context and customer lifecycle perspective for each of the other webinars. It also reviews the three step process for focusing your educational needs and webinar selection.
Key Audience Benefits: This webinar provides these key learning objectives.
- Introduction of the six forces of business impact
- Introduction of the experience based marketplace
- Introduction of the customer lifecycle experience
- Review of the three step webinar selection process
Note: Forms Package: Note the link above for the forms that are referred to in this webinar. Be sure to click on the forms package link and download the forms before loading the webinar. The forms are designed to provide additional webinar content and to enhance the learning experience.
Additional related webinars or workshops: This webinar forms provides a platform for all of the other webinars.